✦ Appointment only — no walk-ins Open 7 days · 8am–8:30pm Deposits — Zelle (973) 968-8675
Good to know

Studio Policies

A private, clean space set up for one client at a time. Here's everything to know before your visit.

Booking

  • Appointment only — no walk-ins.
  • No waiting area — it's your time, one client at a time.
  • A $20 deposit is required to hold your appointment.
  • Please arrive on time; late arrivals may need to reschedule.

Health & Safety

  • All surfaces disinfected between clients.
  • Hand-washing available on site.
  • Clean tools for every appointment.
  • Come with clean, product-free hair unless booked for a wash.

Cancellation

  • No fee if you arrive on time or cancel before the deadline shown on your confirmation.
  • The balance is paid in full once the service is completed.
  • Deposits hold your appointment and go toward your total.

Payments

  • Deposit via Zelle — (973) 968-8675.
  • Balance due at the appointment.
  • Prices marked "+" start from that amount and depend on length & loc count.

Shipping

  • Shipping is $7 per item, added at checkout. Each bottle ships as its own item.
  • Orders are packed and shipped within 2–3 business days of payment.
  • Delivery within the United States typically takes 3–7 business days after shipping.
  • We ship within the United States only. A tracking number is emailed when your order leaves the studio.
  • Please double-check your shipping address at checkout — we cannot reroute a package once it has shipped.

Returns & Refunds — Products

  • Unopened products may be returned within 14 days of delivery for a full refund of the item price.
  • For hygiene and safety reasons, opened or used hair products cannot be returned or resold.
  • If your order arrives damaged, leaking or incorrect, contact us within 7 days with a photo and we will replace it or refund it in full — including shipping.
  • Return shipping is paid by the customer unless the item arrived damaged or we sent the wrong product.
  • Approved refunds are issued to the original payment method within 5–10 business days of us receiving the return.
  • To start a return, message +1 (973) 968-8675 with your order number.

Questions about a policy? Contact us →

J&K Dreadlock Studio · 2915 N High School Rd, Indianapolis, IN 46224 · +1 (973) 968-8675